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Customer Feedback ...
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"Our dedicated platform needs real horsepower, and it delivers this." "UKDedicated have always been on hand to help." "The service provides peace of mind with 24/7 availability."
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"Absolute peace of mind." "We've been using dedicated servers from UKD from a number of years and the reliability of both the servers and level of support have been what keeps us a very happy customer."

Customer Support

We try our very best to ensure you never need our assistance, but don’t worry if you run in to any issues with the service that we provide as we’re on hand 24 hours a day, 7 days a week and 365 days a year to help. Here are the different ways to get support, from FAQ, video tutorials to human contact.

Support Helpdesk and FAQ database

Raise a helpdesk ticket and get answers from our experienced Passionate Support team. Click here to visit our helpdesk. To help your enquiry get resolved as promptly as possible please read our 'How to get help' pages which explain the best way to approach submitting a request.

Video Tutorials

This section contains flash tutorials on how to use your services with us. You can also access many video tutorials and help information from within your account control panel - just look out for the links.

Forums

Our community forums where you can chat, ask questions, find out what's new from us and our customers.

Emergency Pager

Get help when you need it the most. The emergency pager is designed for UK dedicated customers to receive priority response on 'service down' issues.